FAQ

What is a Physiotherapist?

Physiotherapists are university trained and are experts in injury diagnosis, injury treatment, exercise prescription, injury prevention, rehabilitation and many other areas of sport and health and fitness.

What do I need to bring?

Be prepared to provide your previous medical or surgical history. If you have any relevant reports , please bring this with you along with a list of medication. If you don’t have these reports, we will do our best to obtain them from your physician.

How many visits will I need?

The number of treatments will vary depending on the problem and individual. After a thorough assessment, the physiotherapist will discuss their treatment plan for the rehabilitation process.

What should I wear to my appointment?

It would be ideal if you can bring or wear shorts and/or a t-shirt. Gowns will be provided if we are treating areas where you may be asked to remove clothing.

How do I make an appointment?

Please call our office at 416 357 2808 and you will have the option to choose which location you would like to attend.

Do I have to be referred by a doctor?

No, you do not need to be referred by a doctor as our therapists can perform a full assessment and provide treatment without a referral. However some health insurance companies may require a doctors referral in order to be reimbursement for payment. It is always good to call the insurance company first. We can call with you or you can call on your own.

Do I need a referral from a doctor?

No, you do not need to be referred by a doctor as our therapists can perform a full assessment and provide treatment without a referral. However some health insurance companies may require a doctors referral in order to be reimbursement for payment. It is always good to call the insurance company first. We can call with you or you can call on your own.

Are Pro-Life Wellness Centre Physiotherapy Clinics services covered by health insurance?

Yes, most of our services are covered extensively by health insurance plans. These include : automobile insurance, worker's compensation boards, private health insurers and student health care plans.

Are Pro-Life Wellness Centre Physiotherapy Clinics Therapists registered in the Province of Ontario?

Yes, all the therapists at our clinic are registered in the Province of Ontario.

How long is each visit?

Each visit will vary depending on the condition being treated and the service being provided.

Does Pro-Life Wellness Centre Physiotherapy Clinics do direct billing to insurance companies?

Yes we can bill directly to most insurance companies. Please contact our clinic for more information.

My doctor referred me to another clinic. Is it possible for me to attend Pro-Life Wellness Centre Physiotherapy Clinics Instead?

Yes, you can attend Pro-Life Wellness Centre Physiotherapy Clinics or any other clinic of your preference.

How long is the waiting time?

We do not have a wait-list because appointments are booked ahead of time. We ask that patients book their appointment at least one day in advance

I was in a car accident. Do I have to pay for my treatments?

If you were in a car accident you do not have to pay for treatment. We will bill your insurance company directly.

Do you treat sports injuries?

Yes we treat sports injuries and we have therapists that are specialized in sports related injuries

Is there parking available?

Yes there is plenty of free parking available

Are Pro-Life Wellness Centre Physiotherapy Clinics Services covered by OHIP?

No, most of our services are not covered by OHIP. However, there are exceptions for assistive devices with a medical referral from your physician. Please contact our office for more information.